Customer Service

Digital support tools for loading plans, packaging approval and project communication

TOPDMS is adding practical online tools that help customers preview loading plans, confirm packaging data, review documents and keep OEM / ODM project communication traceable.

TOPDMS loading and customer service tools

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Digital service tools

Service Engineer
TOPDMS smart loading planner web preview

SCLP Web

Loading Planner Web Preview

Customers can enter SKU carton data, vehicle size and loading rules, then generate an online loading plan with 2D view, 3D perspective preview, vertical loading steps and report preview.

The website version is simplified for customer service: desktop-only project file management and local export functions are hidden, while browser print can be used to save the preview as PDF.

Carton dieline and marking layout tool

CartonCAD Web

Carton Dieline & Marking Layout Tool

TOPDMS provides an online packaging data generation service for customers. Users can generate carton dielines, logo placement, shipping marks, barcodes and QR codes based on box type, product dimensions, SKU information and packaging data.

The system exports 1:1 vector PDF files for packaging approval, sampling and production communication. It supports standard box libraries, batch import, online preview, adaptive layout, multilingual interface, high-contrast themes and version tracking.

Document Approval

Reserved entrance for customer confirmation files, drawing comments and approval records.

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Download Center

Reserved entrance for templates, packaging guides, quality checklists and project forms.

Use Current Template

FAQ

Reserved entrance for packaging data, loading preview, export drawings, file formats and approval workflow questions.

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